My Spa
Guy
We are here to clean your Spa
We do not
clean Pools but we know Spas
(888) 697-7248 or 888-My-Spa-Guy
or ......
Did you know we clean and maintain Spas? We have years of experience making sure your Hot Tub is Clean, Serene, and Relaxing.
Enjoy time with your family in your backyard ....
not spending your time cleaning
With our advanced state of the art cleaning equipment, we can clean all hot tubs and guarantee they are bacteria free - Servicing the SC Coastal Region. We pride ourselves in being “The Best Hot Tub Service & Spa Repair Company in the Carolinas”
Annual Opening or Closing of Spas and Pools are charged $89 hourly and typically result in a final bill of $250 but are based on the then current conditions of the pool and surroundings as well as the location and other details.
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Opening Service - Full Service and Prepare for use
Closing Service - Full Service and Prepare for winter
Charges
Monthly Service (12 times annually)
$129 each visit
Bi-Monthly Service (6 times annually)
$149 each visit
$179 each visit
$199 each visit
Vacation Rental Cleaning Service
$220 monthly
$165 monthly
$39 monthly
$20 monthly
DId you know you must change the water between tenant changes?
With any maintenance plan you receive a free onsite tech support visit and receive a courtesy upgrade on your warranty plus you receive 50% off labor on most repairs.
Prices are subject to change - you must agree with terms and conditions and payments must be made prior to service or processed via ACH debit or Credit Card only.
Spa Start-Up using Chlorine or Bromine
Spa Start-Up (first time or upon drain/refill)
Fill spa or hot tub with water. Once filled, start your equipment following the manufacturer's instructions, and turn jets on high. All chemicals should be broadcast spread with all pumps on high and all air valves closed.
Add Stain & Scale Control per directions on bottle
Add Water Clarifier per directions on bottle
Using a 4 way Test Strip, test for Total Alkalinity, Calcium Hardness & pH.
Balance the Total Alkalinity, Calcium Hardness & pH of the spa water.
Apply Brominating Concentrate OR Chlorinating Concentrate according to label instructions. Establish a proper chlorine residual of 3.0 chlorine and 6.0 ppm bromine
Add Spa Enzyme per directions on bottle
In a Bromine Floater, float about 1 tablet per 100 gallons of spa water OR Broadcast spread Brominating Concentrate 2-3 weekly
Wait until the spa has reached the desired temp before adding chemicals.
General Spa & Hot Tub Chemistry & Care Questions
Q. How often do I need to test my spa water?
A. Spas operated on chlorine or Bromine and BaquaSpa or Soft Soak spas can be tested weekly as long as sanitizer is added per guidelines..
Q. Why do I need to test my spa water?
A. Regular, testing of your pool water prevents problems which lead to repairs & unhappy users. It also prevents long-term problems such as corrosion of components, accessories, and parts. Prevention of scale buildup in a spa's heater is another long-term need. Then there are odors, germs, viruses, legionelles, and skin diseases.
Q. Why is PH balancing important?
A. Your spa's pH is a critical factor in how well everything works. When the pH is too high, the water becomes cloudy, the sanitizer works less efficiently, algae & bacteria grow more easily and quicker. Scale can begin attacking metal surfaces (especially heaters). Low pH causes very clear, but unhealthy water in that the sanitizer is used up quickly, the water becomes corrosive, eye irritation is noticed and your skin may become irritated and itchy.
Q. How often should I complete Computerized Testing & Analysis?
A. We recommend that a water sample be taken in about two times during a spa's "water cycle" for routine testing & analysis. Water samples should also be brought in at pool opening & closing.
Q. What is a Spa water cycle?
A. A Spa water cycle is a term for the length of time that water remains in a spa. The cycle is purely dependent on 2 factors: the size of the spa and how often it's used. Normally a cycle lasts 2 to 6 months.
Q. Why do I have to change my spa water so often?
A. You know what a bathtub looks like after one person, right? What if there were several people in their with you? The big difference between a spa & a bathtub is that a spa has a built-in filter & it's being chemically treated. If it gets really foamy or cloudy, the most inexpensive method is to drain, clean & refill the spa.
Q. My water is cloudy, why?
A. Cloudy water is caused by many things & is an indicator of high dissolved solids. If the water is "older" than 3 months, change the water. Prevention is the solution!
Q. Do I have to worry about Algae in my spa?
A. Normally No, Unless you fail to maintain the spa for extended periods, algae growth is rarely a problem in a properly oxidized spa.
Q. Why did i get a rash when I used my spa?
A. A rash can be caused by many factors. When I hear of a "hot water rash" problem, they're usually NOT following a proper chemical routine. Pseudomonas aeruginosa is a typical problem that is prevented by proper sanitizing. A rash could also be dry, itchy skin because of a high pH or too much sanitizer that can dry out the skin. When in doubt, check with your doctor; then call a professional at 888-MySpaGuy to dispatch a tech to properly sanitize the spa with plumbing line cleanser, a complete scrub, drain, & clean. Then refill the spa with pre-filtered water.
Q. Why does my spa get a build-up of foam?
A. Foam is a normally an indicator that the water has high amounts of undissolved or dissolved solids and needs to be changed. A little bit of antifoam will treat "regular" foaming, If the water is too soft, adjusting the Calcium Hardness will help. Thick "beer head" foam means call a pro so he can Sanitize and CHANGE THE WATER.
Q. What disease can one can get from a hot tub?
A. Following Maintenance guidelines and having us come out to clean your spa regularly will go a long ways for legionellosis prevention or pseudomonas aeruginosa. Legionellosis requires more space to explain what it is & how to prevent it. Click here for important DHEC information.
Q. Why does my spa get a build-up of "goo" at the waterline?
A. That "goo" or "bathtub ring" is normal and is typically from dead skin cells, oils and lotion residue. Adding a Spa Enzyme to the water will help in preventing it by breaking down the oils so a properly cleaned filter can capture the matter. Having users shower prior to entry will prevent additional "nastys" from getting in the spa. If using Soft Soak® or Baqua Spa®, excessive use of Sanitizer will cause a heavy waterline build-up; be sure to maintain your Soft Soak® or Baqua Spa® Sanitizer level at 30 ppm.
Q. Why does my spa smell stale?
A. When was the last time the spa was used? Your spa needs to breath. Especially if it's not being used a lot. The cover traps all of those odors inside until the cover is removed. Remove the cover & allow the jets to run on high with the bubbler (if equipped) for at least one hour weekly to allow the "stale impurities" to "gas-off". Also, be sure to chemically clean the filter about every 6 to 8 weeks and change the water every 2 to 4 months. It is not a bad idea to change 25-50% of the water monthly and spray off the filters weekly.
Q. We use a biguanide (Soft Soak® or Baqua Spa®) sanitizing system in our spa & sometimes there is a very pungent odor. Why?
A. This occurs every once in a while. The short answer is no one really knows what causes this really pungent odor (not even the manufacturers). What we can tell you is that the odor reduced with:
1. the regular use of Waterline Control;
2. keeping the sanitizer level at 30 ppm.;
3. allowing the spa to "breath" for at least 60 minutes every week.
Those steps relieve 90% of the odor problems but are related to the chemical system and not the tub.
Q. What is this bather load you keep talking about?
A. Bather load is "how many people are using the spa, how many times per week." Here are the guidelines that we use In an average sized spa which is about a 400 gallon spa:
Light usage is defined as having 1 to 3 people using the spa 2 or less times per week. (or more frequently but everyone showers before entering.)
Heavy usage - 4 or more people using the spa 3 or more times per week or less if people are not showering.
Q. Why does the spa's pumps cut off every 15 to 30 minutes?
A. People on average sit in spas or hot tubs for about 20 minutes. A study of women ages 18 to 38 published in the Canadian Journal of Medicine found that the core body temperature reaches 102°F after soaking for 40 minutes at a water temp of 104°F. For many people, especially children or older adults with circulatory conditions, that can be dangerous. Limit your soak time to no more than 15 to 20 minutes unless the water is maintained at 98°F - which wont affect your core temp anyway and you can stay in as long as you want. Since you can easily lose track of time, the manufacturers all set their cutoff from 15-20 minutes.
Q. I put too much Chlorine (or Bromine) in my spa, what do I do?
A. If you added too much Chlorine or Bromine to your spa, just add a couple of inches of fresh water. That will dilute the sanitizer level to a more comfortable range. If your skin is sensitive, we would recommend not using the spa until the level comes down to 3.0 ppm Free Chlorine or 6.0 ppm Bromine.
Q. How does Chlorine compare to Bromine, Soft Soak or other spa and hot tub sanitizing systems?
A. Check out the table below.
A Spa is very beneficial and aids in Relaxation. It is great for Reducing Stress & Fatigue - it Aids in Relieving Body Pain too- deep penetrating pulsating water jets carrying water and heat brings relief & healing to your body's muscles & tissue by dilating smaller surface blood vessels & thus increasing deep tissue blood flow.